Terms of Service

By accessing or using Astraea's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you are using our services on behalf of an organization, you represent that you have authority to bind that organization to these terms.

If you do not agree to these terms, please do not use our services.

Astraea provides:

• Neuro-adaptive learning platform that personalizes educational content
• Cognitive assessment tools to understand learning preferences
• Content transformation and delivery systems
• Analytics and progress tracking for educators and institutions
• Teacher tools for content creation and class management

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3.1 Account Creation

To use certain features, you must create an account. You agree to provide accurate, current, and complete information and to update it as necessary.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use.

3.3 Account Types

• Student Accounts: For individual learners
• Teacher Accounts: For educators managing classes
• Administrator Accounts: For institutional management
• Parent/Guardian Accounts: For oversight of minor learners

You agree NOT to:

• Use our services for any unlawful purpose
• Upload content that infringes intellectual property rights
• Transmit malware, viruses, or harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Impersonate others or misrepresent your affiliation
• Collect user information without consent
• Use automated systems to access our services without permission
• Share account credentials with unauthorized users
• Use the platform to harass, bully, or harm others

5.1 Your Content

You retain ownership of content you upload. By uploading content, you grant Astraea a license to use, modify, and distribute it for the purpose of providing our services.

5.2 Astraea's Content

Our platform, including software, design, and generated content, is protected by intellectual property laws. You may not copy, modify, or distribute our content without permission.

5.3 AI-Generated Content

Content generated by our AI systems for educational purposes is provided for your use within the platform. You may use such content for personal or institutional educational purposes.

6.1 Free and Paid Plans

We offer both free and paid subscription plans. Features and limitations vary by plan.

6.2 Billing

• Paid subscriptions are billed in advance on a monthly or annual basis
• Prices are subject to change with notice
• You authorize us to charge your payment method for subscription fees

6.3 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No refunds for partial periods unless required by law.

For schools, districts, and other educational institutions:

• You are responsible for obtaining necessary consents for student data
• You agree to comply with applicable education privacy laws (FERPA, etc.)
• Administrator accounts have responsibility for user management
• Institutional licenses are non-transferable

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

We are committed to protecting student privacy and comply with applicable laws including GDPR, COPPA, FERPA, and POPIA.

OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

Educational content and recommendations are provided for informational purposes. We do not guarantee specific educational outcomes.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ASTRAEA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

Our total liability for any claims under these terms shall not exceed the amount you paid us in the twelve months preceding the claim.

You agree to indemnify and hold harmless Astraea and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.

We may suspend or terminate your access to our services at any time for violation of these terms or for any other reason with notice. Upon termination:

• Your right to use our services ceases immediately
• You may request export of your data within 30 days
• We may delete your data after 30 days
• Provisions that should survive termination will remain in effect

These terms are governed by the laws of the Republic of South Africa. Any disputes shall be resolved through binding arbitration, except where prohibited by law.

For users in the European Union, nothing in these terms affects your rights under mandatory consumer protection laws.

We may modify these terms at any time. We will notify you of material changes via email or prominent notice on our platform. Continued use after changes constitutes acceptance of the modified terms.

For questions about these terms: